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Solution Specialist - Technical Document Management (PDM)

Our client, an important leader in the 3D modeling industry, offering design and 3D printing tools as well as training programs and consulting services to improve productivity, is currently seeking a Solution Specialist - Technical Document Management (PDM).

Nature of position

Under the supervision of the Director - Document Management, your main mandate will be to conduct analyses of clients' business needs, participate in the deployment of PDM software, train administrators and users, and support the technical support team for level 2 and 3 calls and requests. As such you will :

  • Act as a technical resource for the PDM team ;
  • Demonstrate involvement at all levels in the delivery of PDM deployment projects, from initial project definition, including demonstration of our solutions, to installation, configuration, training and level 2 and 3 support ;
  • Communicate with the software vendor in the event of unresolved issues ;
  • Manage customer expectations and properly assess the time required to deliver our services ;
  • Perform all other tasks compatible with your duties.

Required qualification

  • DEC in mechanical engineering, industrial design, computer science or any other relevant training ;
  • Good knowledge of SolidWorks PDM software or any other technical document management software ;
  • Experience with the use of technical documentation software (PDM) ;
  • Minimum of 5 years experience in an industrial environment as a designer, draftsman, engineer or related role ;
  • Bilingualism in French and English spoken and written.

Salary and condition

Salary and conditions according to the candidate's experience.

Job Location

The location shown on the map is approximate and is included for information purposes only.

  • Paid Vacation Time

  • Flexible Hours

  • Registered Retirement Savings Plan

  • Public Transit Nearby

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